TechSolved · Remote IT support in Katikati & across NZ

Tech problems? Sorted.

Fast, friendly IT support for small businesses in Katikati, Bay of Plenty and all over New Zealand. No jargon, fixed prices, and a free 15-minute tech check to start.

What I fix

Remote support for the everyday tech problems that slow your business down.

Email and devices

Email not working, new phone or laptop to set up, Microsoft 365 or Google Workspace for your team.

Wi-Fi, printers and slow computers

Dropping Wi-Fi, a printer that will not connect, or a computer that has gotten painfully slow.

Backups and security

Automatic backups, password managers and two-factor setup, and help recovering a hacked account.

How it works

Simple, clear and no surprises.

1

Tell me the problem

Send me a short message about what is going wrong.

2

Free 15-minute check

I look at the issue and send you a clear fixed price before I start.

3

Problem solved

I fix it remotely, check it works, and you get on with your day.

Simple pricing

You always know the price before I start.

Small fixes

From $50

One clear problem, fixed remotely for a set price.

Hourly support

$70/hour

Bigger jobs, new device setups and multiple issues in one go.

Monthly support

From $100/mo

An on-call IT person for your business, with up to 2 hours of support included.

IT support for Katikati and the Bay of Plenty

TechSolved is a new, one-person IT support business based in Katikati. I help small businesses and households in Katikati, Tauranga, Te Puke, Waihi Beach and the wider Bay of Plenty, and because the work is done remotely I can support businesses anywhere in New Zealand.

Do you need to visit me or have me visit you?

No. Everything is done remotely, so there is no waiting around for a call-out and no travel costs.

How much does IT support cost?

Small fixes start from $50, hourly support is $70/hour, and monthly support starts from $100. You always know the price before I start.

What is the free 15-minute tech check?

I look over your setup and tell you the first thing I would fix. No obligation and no sales pitch.

Got a tech problem? Let us sort it.

Send me a message and I will get back to you quickly with a free 15-minute tech check.